DevBucks – Terms of Service

Last Updated: January 2025

These Terms of Service govern all projects, communication and engagements between DevBucks and any client or visitor using our website or services. By working with DevBucks or accessing our site, you agree to these Terms.

1. About DevBucks

DevBucks is a Pakistan based full stack development company that builds custom dashboards, ERPs, automation tools, websites, UI/UX systems and internal platforms for B2B companies, agencies and startups.

2. Project Engagement

• Every project begins with a discovery discussion, followed by planning, design, development, testing and handover.
• All timelines provided are estimates and depend on the client’s response time, feedback and availability of required assets.
• Any change in requirements, new features or extra functionality will be treated as a scope change and may affect timeline and cost.

3. Communication Channels

Official communication takes place through:

• WhatsApp
• Slack channel
• Email
• Google Meet

Project approvals, feedback and confirmations must be provided in writing on one of these channels.

4. Payments and Billing

• Projects may require upfront deposits, milestone payments or full advance depending on scope.
• Work only begins once the required payment is received.
• Deliverables, source files, code or deployment are not released until all pending payments are cleared.
• Invoices must be paid on time. Late payments may pause the project.
• DevBucks accepts payments in bank transfer, international methods and crypto.

5. Refund Policy

DevBucks provides refunds only in the following case:

• If DevBucks fails to deliver the agreed work, the client is eligible for a refund of 70 percent of the paid amount.
• The remaining 30 percent covers design hours, planning, resources, administrative and operational costs already used.

Refunds are not provided when:

• Work has been completed or delivered
• The client changes their mind
• The client delays the project
• The client requests a scope change
• Third party failures cause delays

All refund requests must be submitted in writing with clear justification.

6. Revisions and Scope

• Revisions mean small adjustments within the agreed scope.
• New features or major changes are considered new work and will be quoted separately.
• DevBucks is not responsible for delays caused by late feedback or missing information from the client.

7. Client Responsibilities

• Provide accurate information
• Supply required files, credentials and access
• Review deliverables on time
• Ensure all materials provided are legal and do not infringe copyrights
• Pay for all required third party subscriptions or tools

8. Intellectual Property and Portfolio Rights

• All work created by DevBucks remains DevBucks property until the full project payment is completed.
• Once fully paid, the client owns the final deliverables unless otherwise stated.

Portfolio Use: Unless the client signs a Non Disclosure Agreement that specifically restricts portfolio usage, DevBucks may display the project, UI, UX, screenshots or descriptions in case studies, marketing or portfolio materials.

DevBucks may reuse non client specific code components, libraries or internal tools across other projects.

9. Subcontractors and White Label

• DevBucks may work with vetted subcontractors or developers to complete tasks.
• Quality, deadlines and confidentiality remain DevBucks responsibility.
• Clients are not allowed to directly hire, solicit or engage DevBucks team members outside of DevBucks.
• For white label work, clients cannot disclose DevBucks internal processes, systems or team structure.

10. Third Party Services

DevBucks integrates with many external platforms such as hosting providers, APIs, Shopify, Stripe, email systems and cloud services. DevBucks is not responsible for outages, rate limits, policy changes or downtime caused by any third party service. Clients are responsible for paying and maintaining their own third party subscriptions.

11. Testing, Deployment and Handover

• DevBucks tests all features before launch, but no system can be guaranteed to be completely error free.
• Final deployment or handover happens after full payment is completed.
• After launch, ongoing support or changes require separate agreements unless included in the project scope.

12. Warranty and Limitation of Liability

DevBucks provides all work using reasonable skill and care, but does not guarantee specific business results, financial outcomes or performance beyond what is technically feasible.

DevBucks is not liable for:

• Lost revenue or business interruption
• Data loss caused by the client or third party tools
• Indirect or consequential damages
• Misuse or modification of the system after delivery

13. Indemnification

The client agrees to take full responsibility for all content, data, materials or instructions they provide. The client indemnifies DevBucks against any legal claims related to copyright violation, illegal content or misuse of the product.

14. Termination

• Either party may terminate a project with written notice.
• If the client terminates the project: All completed work must be paid for; no refund is issued unless DevBucks failed to deliver according to the agreement.
• If DevBucks terminates the project for reasons beyond client misconduct, the refund policy above applies.

15. Privacy and Data Handling

DevBucks collects only the information required to run the project and communicate with the client. Data is kept confidential and is not shared with external parties except subcontractors working on the project or when required by law. The full Privacy Policy is available on our website.

16. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes will first attempt to be resolved through mutual discussion. If not resolved, the matter may proceed to arbitration or legal action within Pakistan jurisdiction.

17. Changes to the Terms

DevBucks may update these Terms at any time. Continued use of our services means you accept the updated version.